Your Questions, Answered

You can book through our contact form, WhatsApp, or by calling +65 8484 1158. A Uniquee concierge will confirm your journey and provide a final quote within the hour.

We recommend booking at least 24 hours in advance to guarantee your preferred vehicle and chauffeur. On-demand requests are confirmed within minutes, subject to availability.

We provide islandwide chauffeur service across Singapore, including Changi Airport, Seletar Airport, cruise terminals, hotels, and private residences. Cross-border journeys can be arranged on request.

Every fare includes your vehicle, a professional chauffeur, onboard Wi-Fi, chilled water, and full luggage assistance. There are no hidden charges — the concierge quote you receive is the price you pay, inclusive of tolls and parking where applicable.

We track your flight in real time. Your chauffeur adjusts the pickup automatically, and complimentary waiting time is included for all international arrivals — you will never be charged for a delayed flight.

Yes. Vehicle preferences are noted with your booking, subject to availability. Retained clients may request familiar chauffeurs who already know their routes and preferences.

Bookings may be cancelled free of charge up to 12 hours before the scheduled pickup. Later cancellations and no-shows may incur a fee, which your concierge will confirm at the time of booking.

Confidentiality is central to our protocol. Chauffeurs are bound by non-disclosure policies, itineraries are handled under strict information hygiene, and operations remain unmarked. Nothing discussed or observed during a journey is ever shared.

Child seats can be provided and are chargeable upon request. Simply note the request when booking so we can prepare the appropriate seat before your journey begins.

Yes. Both enjoy a dedicated account concierge, documented preferences, consolidated invoicing, and preferential rates. Speak with our concierge team to arrange an account.